Team experience*
Strategic Planning, Advisory
Client: A oncology care start-up based in Bangalore
Assignment: Development of a unique oncology related care delivery model focused on holistic care for patients as well as addressing care-giver requirements. The assignment included support to establish international partnerships as well as help plan and implement physical facilities in Bangalore
Client: A digital healthcare company, focused on maternity services
Assignment: Development of a strategic roadmap and implementation support, to help the company set up a comprehensive service offering and establish partnerships with Gynaecologists in the western Maharashtra region
Client: One of the largest Private Equity firms with interests in hospitals and healthcare
Assignment: Conducting a detailed operational due diligence of a leading hospital chains in the country. Deliverables included conducting a deep assessment of the target hospitals growth strategy to determine feasibility, risks if any and potential interventions for mitigation
Client: A 50+ bed tertiary care hospital focused on orthopaedics and interventional cardiology
Assignment: Conducting a detailed assessment of the hospitals business to determine a suitable valuation, followed by transaction advisory for leasing the hospital
Performance Improvement
Client: A leading, 300+ beds tertiary care hospital in Mumbai
Assignment: Supply chain optimization resulting in the team being able to optimize inventory levels by more than INR 12 million
Assignment: Discharge time optimization resulting in reduction in average discharge time from 3+ hrs to less than 90 mins
Client: A leading, 750+ beds tertiary care hospital in Coimbatore
Assignment: Optimization of MRI services resulting in improvement of daily average throughput from 25 to 34 scans, without extension of operational hours
Client: A leading, 1000+ beds hospital in Cochin
Assignment: Development of a unique staff planning and optimization model to enable the hospital to dynamically reorganize front office staff deployment across the hospital (through the day) to minimize patient waiting times for administrative services (registration, appointments, billing). The assignment also provided the hospital with a clear information to identify and redeploy excess staff to other functions
Value Based Care delivery
Client: A Digital healthcare Solutions Provider (backed by an EU based development organization)
Assignment: Development and implementation of Patient Reported Clinical Outcome frameworks for performance improvement in hospitals. India specific patient reported outcome surveys were developed for 2 specialties and piloted in more than 12 hospitals in the MMR region
The assignment led to the collection of a first-of-its-kind outcomes data set for knee replacement patients, which was presented to international experts in a client workshop. The pilots also provided a potential approach that can be used in hospitals to improve clinical quality
Hospital Infrastructure Advisory
Project: 600+ beds tertiary care super-specialty hospital in Mumbai Metropolitan Region.
Assignment: Amit was part of the core team for planning and implementation of this hospital. The hospital was completed within expected timelines, and built to JCI standards. The hospital is ranked as one of the best hospitals in the region. Team members role focused on business planning, facility planning including development of room data sheets, equipment planning support, clinician engagement and extensive implementation support
Project: 250+ beds tertiary care super-specialty hospital in Mumbai Metropolitan Region.
Assignment: development of business plans, facility plans, workforce planning, clinician engagement and extensive implementation support. The hospital is ranked as one of the best hospitals in the region, and is recognized for high levels of service quality
Project: Phased development of a 300+ beds tertiary care super-specialty hospitals Mumbai Metropolitan Region.
Assignment: development of business plans and supporting the hospitals global leadership team to develop funding models and related projections, facility planning including development of the initial design brief for the project. Deliverables include support for medical planning and implementation activities
Project: 500+ beds super-specialty tertiary care hospital in Ahmedabad
Assignment: comprehensive facility planning support, including achieving ongoing alignment of the clients medical planning team and the hospital architect. Deliverables also included supporting the architect for detailing the floor level layouts and room data sheets. The hospital is reputed for high quality services, and is ranked amongst the top hospitals of the region
Project: A 670+ bed medical college and hospital (annual intake of 150 MBBS students) in Marathwada region, Maharashtra
Assignment: site assessment and development of business plans with detailed financial projections to help the client decide on whether to go ahead with development of a teaching hospital, identification of key cash-flow risks for medical colleges and potential mitigation measures
Project: A 1300+ beds super-specialty hospital for expansion of services within a Public Sector teaching hospital in Mumbai
Assignment: facility planning support for developing a suitable facility configuration, developing the design brief for the architectural team and providing support for development of detailed floor level layouts and room data sheets
Advanced Analytics
Project: Part of many of our performance improvement, strategic planning and greenfield projects
Assignment: development of dynamic, action-oriented dash boards for the hospital operations teams, development of activity-based costing models to support strategic pricing decisions, development of dynamic staff deployment models
Patient Experience Improvement
Client: A top ranked, 1000+ beds tertiary care hospital in the National Capital Region (NCR)
Assignment: Developed a comprehensive patient experience improvement framework based on established psychological frameworks covering the entire patient’s journey
* The assignments indicated above, are a mix of the individual team members past experiences as well as recent and current assignments
* The list of assignments is indicative, and not exhaustive
* Client names have not been mentioned to maintain privacy, however, if requested, we would seek the respective clients approval for disclosing the names